Frequently Asked Questions
Q1: Can I request a sample before placing a bulk order?
Yes, we welcome sample orders for evaluation and approval before proceeding with volume quantities.
Q2: What is the typical lead time for production?
Samples are usually ready within 3-5 days, while bulk quantity orders typically take 25-30 days.
Q3: Do you offer OEM or ODM customization services?
Yes, we provide comprehensive ODM and OEM services to meet your specific design and technical requirements.
Q4: What is the warranty period for these lighting fixtures?
We offer a robust warranty ranging from 2 to 5 years, depending on the specific model and configuration selected.
Q5: What are the accepted payment terms?
Our standard payment terms are a 30% TT deposit upfront, with the remaining 70% balance due before shipment.
Q6: What applications are these garden lights suitable for?
These fixtures are ideal for urban roads, residential internal roads, public parks, parking lots, and pedestrian crossings.
